For the most up-to-date information on COVID-19, visit:

Government of Canada Government of Ontario Niagara Public Health

Niagara Region Mandatory Mask Bylaw

Physical Distancing bylaw - 4228(2020)

Latest News
Messages from the Mayor
Provincial self assessment tool
Framework for Reopening Employee Return to Work By-Election Safety 
framework title page employee return title page by-election safety

What the Town of Pelham is doing:

The Town of Pelham's response to COVID-19 (Coronavirus) is guided by the expert advice of the Government of Canada, Government of Ontario, and the Region of Niagara Public Health. 

In order to minimize the spread of COVID-19 to both the public and Town Staff, the Town has reopened its facilities based on strict public health guidelines. Town Hall is open by appointment only, and the Meridian Community Centre is open with limited capacity and by pre-registering for programs.

Before reopening, a variety of pre-return checks, tasks, and assessments were completed to ensure a healthy and safe environment for everyone, including preparing the building with floor stickers for appropriate distancing, preparing staff and their workspaces, controlling access to buildings through screening, reducing touchpoints, and increasing cleaning.

All meeting rooms will be wiped down and cleaned after each meeting and individual offices will not be used for meetings. Welcoming guests in this manner ensures the health and safety of Town staff and the public. Residents who wish to make water or tax payments are encouraged to sign up for preauthorized payments or can do so via online or in-person banking; cheques can also be dropped off at the Town Hall drop box outside the lower level doors.

Staff continue to be available to assist the public, Monday - Friday, 8:30 p.m. - 4:30 p.m. by phone at 905-892-2607 or by email.

To conduct business at Town Hall, the Town encourages people to make contact by telephone or electronically. For matters where it is impractical to do so, pre-arranged appointments can be made. For a complete list of employee contact information, click here

Alternative options for payment of taxes and fees include payment through a financial institution, pre-authorized payment and cheque payment. A drop box outside of Town Hall is also available to deposit cheques and documents.

We remind residents that all Council meetings are livestreamed through the Town of Pelham YouTube channel:

Residents are strongly encouraged to practice physical distancing, limit all public gatherings, avoid touching your face and thoroughly wash your hands with soap and water. Hand sanitizer is suitable when soap and water is unavailable. 

Returning home from travelling abroad?

checklist of what to do when returning home regarding quarantine

If you and/or your family have just returned to Canada: 

  • Self-isolate for 14 days 
  • Ask a friend or family member to help you get a supply of groceries & other necessities, don't go out and get them yourself. Have them drop at your door.
  • No visitors 
  • No play dates
  • Monitor your health

Travel Advice & Restrictions

The Government of Canada has a number of standard border measures in place to prevent communicable diseases from being introduced to or spreading in Canada.

Additional measures have been implemented including messaging on arrivals screens at the Toronto, Montreal and Vancouver international airports reminding travellers to inform a Border Services Officer if they are experiencing flu-like symptoms. In addition, a health screening question has been added to electronic kiosks.

All non-essential border crossings are no longer allowed. Crossings are for commercial trade only to keep Ontario & Canada's supply chain functioning. 

For more information, visit the website below for:

  • For travellers arriving in Canada
  • Avoid all non-essential travel
  • Avoid all travel on cruise ships
  • Safety and security abroad
  • Registration of Canadians Abroad

Travel Advice - Government of Canada



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