PELHAM PUBLIC POOL 
The Pelham Pool is now closed for the season. Thank you to all swimmers for a great Summer! For more information on the 2022 Summer Season and Aquatics programs, check back in Spring of 2022!

 

COVID-19 Admission Procedure

  •  Upon arriving at the pool, all patrons are required to go through a screening process. If you or anyone in your home has any signs or symptoms of COVID-19, please stay home and self-isolate.
  • The pool house and change rooms are closed to the public. Please arrive in your bathing suit. Washrooms on the outside of the building near the skate park are open.
  • Patrons enter the pool through the side gate and leave on the opposite side of the pool house. Signage will direct you.
  • Patrons must shower before entering the pool deck.
  • Following regulations, the bather load is reduced to allow for physical distancing. To reserve a space in the pool, patrons must book their swimming time online or over the phone in advance.
  • The pool slide as per Niagara Regional Public Health is decommissioned for the summer.
  • Patrons are required to follow the guidance of the floor markers to ensure they are keeping 2 meters distance from others at all times and following the appropriate directional flow.
  • Staff will close the pool every hour between programs to sanitize high touch areas including the pool gate, ladders, handrails, restroom door handles, faucets, sinks, toilets, light switches and the guard chair.
  • Payment with credit or debit card is strongly encouraged.

Child Admittance Procedure

All children under the age of 10 must follow the Swim Admittance Procedure as advised by the Lifesaving Society and the Niagara Region Public Health. 

Pool Rules

Parent/Guardian Supervision - All parents are responsible for the supervision of their children.  Lifeguards are not babysitters and are responsible for the general safety of each patron that visits the pool.  

Showers - Every bather shall take a shower using soap and warm water before entering or re-entering the deck.

Bathing Attire - Proper swimming attire is required; street clothing is not permitted. 

Water Diapers - Water diapers are permitted per the Public Health Board.

Food & Drink on Deck - Food is not permitted on the pool deck. Water in plastic bottles is permitted on the pool deck.

Pool Toys and Water Wings - Water wings and inflatable devices are not permitted in our pool. If you require a personal flotation device please speaking with one of our lifeguards.

Viewing Area - Chairs are not permitted on the pool deck. We have two viewing areas for guests who are not swimming.

Inclement Weather - In the event of thunder and/or lightning during lessons or public swim times, it is at the discretion of the lifeguards on duty as to the amount of time (up to 30 mins.) for swimmers to remain out of the pool.  This is for the safety of the patrons and staff.

Refunds & Makeup Lessons - No makeup lessons are provided for absenteeism, pool infractions, emergency or maintenance closings, thunder, lightning, inclement weather or lessons missed due to personal schedule conflicts or illness. Refunds will be granted for registrations under the following circumstances:

  1. When a refund request is submitted in writing to cancel on the first day of the program up to and including the second day of the program or for a valid medical reason, you will receive a full refund less a $10 administration fee and daily fees. 
  2. When a refund request is submitted on or after the third day of the program, no refund will be given.
  3. Refunds will not be issued for public swim admissions. 
  4. Pro-rating and refunds are not available for days absent or for any other reason including illness.

 

Aquatics program forms and flyers

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