The Town of Pelham and Niagara Region follow a two-tier approach to jointly provide water to our residents and businesses: the town provides water distribution and wastewater collection and the Region handles supply and treatment of drinking water.
Pelham Water Distribution System Operation and Maintenance:
- Municipal water system maintenance
- Watermain breaks
- Water meter/remote maintenance
- Water usage investigation (high bills)
- Water service shut off/on
- Curb box repair
- Water quality complaint and investigation
- Fire Hydrant Repair and Maintenance
Pelham Wastewater Collection System Operation and Maintenance:
- Municipal wastewater system maintenance
- Sanitary sewer system flushing and video inspection (Annual contracted service)
- Sanitary manhole inspections and repair
- Sanitary sewer blockages
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Water and Wastewater Long-Range 2019-2024 Financial Plan In Accordance with O.Reg. 453/07
- Drinking Water Supply System 2014-2020 Financial Plan No. 072-301
- Drinking Water Quality Management System Policy
- Drinking Water Quality Management System Operational Plan
** For water and wastewater new account set up and inquiries please contact Krysten MacLeod in the Water Billing Department at 905-892-2607 x334 or via email at: kmacleod@pelham.ca.
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