During normal business hours, concerns around enforcement of COVID 19 emergency orders should be directed to Pelham Bylaw at 905-658-2869 between 8 a.m. and 8 p.m. Mon-Sun.

After hours, please call Niagara Region’s dispatch line at (905) 984-3690 or 1 (877) 552-5579 for further bylaw response and assistance. DO NOT CALL 911.

For all COVID 19 health matters and/or inquiries, please call the Public Health hotline at 905-688-8248 or 1 (888) 505-6074 (press option 7 then follow the prompts).

The Government of Ontario has closed non-essential businesses, outdoor recreational facilities, & has prohibited gatherings of more than five people, on order to stop the spread of COVID-19.

Restrictions may be expanded or modified by the Government of Ontario. Check their website for the latest updates and detailed information.

Government of Ontario (March 30 Release) - Ontario Extends Emergency Declaration to Stop the Spread of COVID-19

Fines can be issued for non-compliance. Enforcement of the provincial order is jointly through the Town's municipal law enforcement & Niagara Regional Police Service.

As of April 2, 2020:

Non-essential business must close

Gatherings of more than five people are prohibited

  • Social gatherings of more than five people are prohibited. Strict exceptions include families of more than five people, and child care centres serving essential workers

Outdoor recreational amenities closed

  • Includes all playgrounds (schools & municipal), sports fields, off-leash dog parks, beaches, picnic areas and others
  • Green spaces in parks, trails, ravines and conservation areas that aren’t otherwise closed remain open for walk through access, but physical distancing must be maintained


Complaints about businesses operating that are non-essential: Call the Stop the Spread Business Information Line at 1-888-444-3659

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