Due to the strike action by Canada Post postal workers, mailings for Town of Pelham residents, suppliers and customers will be impacted.
Town of Pelham property owners and residents are responsible for property tax and water payments.
Water Bills: The Town of Pelham’s bi-monthly water bills from July to August, were mailed to residents using Canada Post earlier in September. Residents should have received this bill prior to the current strike action.
The payment due date is 4:30 p.m. on Monday, September 29, 2025.
Payments can be made:
- In person at Town Hall during regular business hours using cash, debit or cheque.
- Cheque payments may also be provided in the drop box located at the lower-level entrance of Town Hall at 20 Pelham Town Square.
- Online payments through financial institutions and online banking are also accepted.
- Credit card payments are also accepted through Paymentus by visiting www.pelham.ca/payments, a convenience fee charge applies.
- E-billing for water bills is available and can be set up on the water accounts by completing the request form found here https://forms.pelham.ca/eBilling-Registration-Form
Regular penalties for late payments will apply.
Pre-Authorized Payment: Pre-authorized automatic withdrawal payment plans offer an easy, hassle-free payment option. Payments are always made on-time, avoiding any late payment charges and residents do not have to wait in line to make payments. There are no administration fees or charges by the Town to join any of these plans. To enroll in a pre-authorized payment plan, please visit www.pelham.ca/pap to review the terms and conditions and complete the application form.
Property Tax: Property tax reminders are typically mailed to owners in December. Residents can reach out to the Property Tax Team to inquire about any unpaid balances at taxes@pelham.ca.
Accounts Payable: For any vendor receiving cheque payments delivered by mail, there are expected delays in receiving reimbursement. Vendors may collect their cheques in person by providing valid identification at the time of pickup at Town Hall. Vendors can also enroll in EFT payment to receive payment more efficiently by contacting accountspayable@pelham.ca.
