The 2014/2015 winter weather season is upon us and the Town of Pelham is reminding residents again to be “in the know about snow” operations! Keeping you safe on roads and sidewalks during snowy and icy conditions is the primary objective of our operations crews.
During a winter storm event, staff works around the clock to complete operations within prescribed service levels. The following documents have been prepared to help outline Town of Pelham winter control operations procedures:
Winter Control Operations Information Sheet
- answers questions about how snow operations are done, where and when
Winter Control Operations Protocols
- highlights the sequence of events staff follows leading up to a storm event, during the storm event, and post storm event
Winter Control Operations Standards
- summarizes winter control operations policies and procedures
Sidewalk Clearing Operations
During the 2013-2014 winter maintenance season, the Public Works Department began plowing all sidewalks in Town. Residents are reminded that the Town is continuing the sidewalk clearing initiative throughout the 2014-2015 maintenance season. This includes staff clearing sidewalks once a snowstorm has passed and snow accumulation has reached 5 cm or more. Sidewalks are cleared to a snow-packed condition as the equipment does not allow for clearing down to bare surface. Sidewalk salting is only done when extremely slippery conditions exist. See attached documents for more information.
Public Service Requests
As always, you can visit pelham.ca to send service requests to report issues, make requests for service, ask questions and provide feedback to Town staff, from anywhere, anytime. Best of all, you can track the progress and completion of your request so you know exactly what is going on.
Working Together
To provide the best service within the shortest time, the help and support of residents is greatly appreciated. Staying informed and alert about winter storm conditions allows us all to be safer while carrying on with our day-to-day responsibilities.
For additional information, please contact:
Public Works Department
(905) 892-2607 ext. 332
Attachments
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